Okanagan UV 10-jet 4-Person Hot Tub

Ozone Sanitation

Adjustable Jets

LED Lighting

I spent a long time researching hot tubs and spas before I finally decided on purchasing a hot tub from Canadian Spa. I was reassured by the positive online reviews, their dealer network, their presence in major retail outlets and their excellent UK based customer support provided by Xavier Labelle. All my questions and concerns were effectively and promptly replied to. I had also heard that hot tubs and spas manufactured by Canadian Spa used top quality spa components and were built to withstand harsh Canadian winters. To this extent I have not been disappointed with my Canadian Spa Okanagan hot tub.

In terms of delivery the whole process was very simple and once payment was made a mutually agreeable delivery date was arranged. The hot tub arrived on time and the driver rang about 30 minutes prior to delivery. The hot tub was very well packaged and supported in an upright position on a pallet by a metal cage and protective cushioned packaging.

I have to say my first impression of the Okanagan was very positive. It needed a few adults to move the hot tub to the rear of the property, but the size of this hot tub means that it can be fairly easily moved through gates to the rear of a property. Once unpackaged the quality of the tub could be seen. I have to say it exceeded my expectations. I was originally going to purchase the Swift foam Spa from Canadian Spa, but due to a very good deal I have got the Okanagan and matching furniture set for a very competitive price. I am so glad I did, I would recommend anyone considering a portable hot tub to consider the Okanagan hot tub. It feels robust and substantial, yet can still be moved fairly easily if required at a later date.

Once operational, I was pleasantly surprised how quickly the spa heated up, this may be due to the fact the Okanagan is one of the smaller hot tubs so there is less volume of water to heat. To heat up 24°C the spa took around 7.5 hours in January. On my electric tariff with a standing charge of 16.05p per kWh, this cost about £2.40 to give an indication of what the heat up costs could be. This was a much quicker heat up time than I had been told. So to heat up from 0°C to 36°C could cost around £3.60 on a similar tariff in around 11 hours.

In terms of operating the Spa, since the Okanagan is a new model the instructions in the owner’s manual did not cover the operation of the control panel, however all my questions were promptly and effectively answered by Xavier Labelle. He also sent useful links to video clips showing the operation of the spa. I have been reassured the manual and website will reflect the addition of the Okanagan in the future. Once using the spa, I found the jets very good and the different colour choice of lighting was a very nice touch on a night. At 5 ft 8" I found the seating position comfortable, but for taller people who like to fully extend their legs I would probably recommend a larger spa/hot tub. The Spa has so far only been used by 2 people at a time. I would personally say the spa is an ideal size for couples but those who want to use a spa regularly with 4 people I would suggest looking at a larger size spa if you like plenty of space.

To sum up in my experience so far I would definitely recommend Canadian Spa to anyone considering a hot tub/spa. The quality of the spas/hot tubs can easily be seen first-hand by visiting B&Q or Homebase to name a few of the retailers. The customer support is first rate direct from Canadian Spa UK via Xavier Labelle. If you are considering a portable foam/inflatable spa I would certainly recommend that you consider spending a little more and look at Okanagan before making your final purchase. The longer lifespan and lower running costs may work out cheaper in long run, and the quality is first rate, it feels very substantial.

Ian , Stockton on Tees

We love your products, we have purchased over a year ago 3 Okanagan hot tubs for our luxury 5 red star property.

Canadian Spa offer some seriously luxurious tubs, which not only look fantastic but have a range of hydrotherapy features.

After year of use we are very happy with the product, our hot tubs are in constant use but due to the durability and build quality we had no maintenance issues with them at all. Each tub from Canadian Spa comes with a cover, the Okanagan has LED lighting and you can change, colours and temperature with the user friendly control panel.